Fire Dispatcher — 24/7 Ops & Mutual-Aid Communicator

County Emergency Communications; Milan (TN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Job summary

County Emergency Communications in Milan, TN, seeks a Fire Dispatcher to coordinate responses to fires and emergencies. You will receive incident information, confirm locations, alert stations, and monitor radio channels to support responders in high-pressure situations.

The role requires accurate data entry, strong radio communication, and the ability to work with established response plans. Fire dispatch certification or related coursework may be required for some assignments.

Qualifications

• High school diploma or GED required or equivalent.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Attention to detail

Team communication

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio equipment

Job description

County Emergency Communications in Milan, TN, seeks a Fire Dispatcher to coordinate responses to fires and emergencies. You will receive incident information, confirm locations, alert stations, and monitor radio channels to support responders in high-pressure situations.

The role requires accurate data entry, strong radio communication, and the ability to work with established response plans. Fire dispatch certification or related coursework may be required for some assignments.