Fire Dispatcher: 24/7 Incident Communications Pro

County Emergency Communications; Patterson Springs (NC); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Overtime/shift premiums

Job summary

County Emergency Communications in Patterson, NC seeks Fire Dispatcher opportunities to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers handle incident information, alert appropriate resources, and maintain clear radio communications with responding crews.

Positions require organized information handling, accuracy in data entry, and adherence to established response plans. Training and certifications may be required for specific assignments, and shift coverage

Qualifications

• High school diploma or GED required; some employers offer entry-level instruction.
• Fire dispatch training or emergency medical dispatch coursework may be required for some assignments.
• Strong computer and map-reading skills are essential for daily operations.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Organizational skills

Attention to detail

Clear spoken communication

Education

High school diploma or GED

Tools

Computer systems

Maps

Data entry

Job description

County Emergency Communications in Patterson, NC seeks Fire Dispatcher opportunities to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers handle incident information, alert appropriate resources, and maintain clear radio communications with responding crews.

Positions require organized information handling, accuracy in data entry, and adherence to established response plans. Training and certifications may be required for specific assignments, and shift coverage