Fire Dispatcher: 24/7 Emergency Communications Pro

Emergency Telecommunicator Services; Town of Gilboa (NY); On-site; USD 47,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services in Gilboa, NY seeks a Fire Dispatcher to coordinate responses to fires and emergencies. You will receive incident details, alert stations, and maintain critical communications with responding crews.

The role emphasizes organized information handling, precise data entry, and adherence to response plans while working within a team of dedicated fire services personnel.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Computer literacy

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Gilboa, NY seeks a Fire Dispatcher to coordinate responses to fires and emergencies. You will receive incident details, alert stations, and maintain critical communications with responding crews.

The role emphasizes organized information handling, precise data entry, and adherence to response plans while working within a team of dedicated fire services personnel.