Fire Dispatcher: 24/7 Emergency Communications Pro

911 Emergency Communications; Town of Boonville (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Boonville, NY seeks Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain contact with responding crews.

A high school diploma is commonly required; some positions may require fire dispatch certification or EMS dispatch training. Strong data entry, maps, radio communication, and ability to work rotating shifts are essential.

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.
• Applicants should be comfortable with computer systems and accurate data entry.
• Maps and radio communication proficiency are important.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Accurate data entry

Attention to detail

multitasking

Team coordination

Education

High school diploma

Tools

CAD software

Radio communication equipment

Computer systems

Job description

911 Emergency Communications in Boonville, NY seeks Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain contact with responding crews.

A high school diploma is commonly required; some positions may require fire dispatch certification or EMS dispatch training. Strong data entry, maps, radio communication, and ability to work rotating shifts are essential.