Fire Dispatcher: 24/7 Emergency Communications Pro

Emergency Telecommunicator Services; Champaign (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services in Champaign, IL seeks experienced Fire Dispatchers to coordinate responses to fires and emergencies. You will receive incident information, verify locations, alert stations, and maintain clear radio communications across responding crews.

Ideal candidates handle sensitive data, prioritize accuracy, and work within established protocols. Training in fire dispatch and EMD may be required for certain assignments; shifts can include nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent required; some agencies prefer dispatch training.
• Applicants should be comfortable with computer systems, maps, and radio communication.
• Fire dispatch certification or EMD training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Map reading

Computer literacy

Education

High school diploma or equivalent

Fire dispatch training

Tools

CAD software

Radio systems

Job description

Emergency Telecommunicator Services in Champaign, IL seeks experienced Fire Dispatchers to coordinate responses to fires and emergencies. You will receive incident information, verify locations, alert stations, and maintain clear radio communications across responding crews.

Ideal candidates handle sensitive data, prioritize accuracy, and work within established protocols. Training in fire dispatch and EMD may be required for certain assignments; shifts can include nights, weekends, and holidays.