Fire Dispatcher — 24/7 Emergency Communications Pro

911 Emergency Communications; Belleville (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Belleville, IL is seeking skilled fire dispatchers to coordinate responses to emergencies and maintain clear radio communication with responding crews.

The role involves documenting incidents, verifying locations, alerting relevant units, and monitoring multiple channels. Training may be provided; some assignments require dispatch certification or EMS dispatch experience.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Organized information handling

Attention to detail

Education

High school diploma or GED

Tools

Computer systems

Maps

radios and dispatch equipment

Job description

911 Emergency Communications in Belleville, IL is seeking skilled fire dispatchers to coordinate responses to emergencies and maintain clear radio communication with responding crews.

The role involves documenting incidents, verifying locations, alerting relevant units, and monitoring multiple channels. Training may be provided; some assignments require dispatch certification or EMS dispatch experience.