Fire Dispatcher: 24/7 Emergency Communications Pro

Emergency Telecommunicator Services; Libertyville (IL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

insurance coverage

retirement programs

paid leave

employee-support services

professional development

overtime

shift premiums

Job summary

Emergency Telecommunicator Services is seeking Fire Dispatchers for Libertyville, IL. This role coordinates responses to fires, rescues, and emergencies, maintains incident details, and communicates with responding crews in fast-paced environments.

Employees work with radio systems, computer consoles, and standard response plans, with rotating shifts including overnights and weekends. Strong attention to detail and calm decision-making are essential in this critical public-safety function.

Qualifications

• High school diploma or equivalent commonly required.
• Some employers provide entry-level instruction or on-the-job training.
• Fire dispatch certification or EMS/incident-management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organizational skills

Radio communication

Attention to detail

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services is seeking Fire Dispatchers for Libertyville, IL. This role coordinates responses to fires, rescues, and emergencies, maintains incident details, and communicates with responding crews in fast-paced environments.

Employees work with radio systems, computer consoles, and standard response plans, with rotating shifts including overnights and weekends. Strong attention to detail and calm decision-making are essential in this critical public-safety function.