Fire Dispatcher - 24/7 Emergency Communications Pro

Emergency Telecommunicator Services; Acra (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Acra, NY seeks a dedicated Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain clear radio communications.

The role demands organized data handling, attention to detail, and the ability to follow established plans while operating computer systems and maps. Shift work, including nights and weekends, may be required.

Qualifications

• High school diploma or equivalent required; some employers provide entry-level training.
• Comfort with computers, data entry, maps, and radio communication is essential.
• Fire dispatch certification or related coursework may be required for specific assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Data entry

Radio communication

Computer literacy

Maps reading

Education

High school diploma or GED

Tools

Dispatch software

Job description

Emergency Telecommunicator Services in Acra, NY seeks a dedicated Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain clear radio communications.

The role demands organized data handling, attention to detail, and the ability to follow established plans while operating computer systems and maps. Shift work, including nights and weekends, may be required.