Fire Dispatcher: 24/7 Emergency Communications Leader

Emergency Telecommunicator Services; Gilbert (IA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime pay

Shift premiums

Job summary

Emergency Telecommunicator Services in Gilbert, IA seeks a Fire Dispatcher to coordinate responses for fires, rescues, hazardous conditions and other emergencies managed by fire services. You receive incident information, alert appropriate resources, and maintain communication with responding crews.

The role requires organized information handling and clear radio communication. Dispatchers must keep incident details current while following established response plans and directions from

Qualifications

• High school diploma or recognized equivalency credential required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for some assignments.
• Comfort with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

Emergency Telecommunicator Services in Gilbert, IA seeks a Fire Dispatcher to coordinate responses for fires, rescues, hazardous conditions and other emergencies managed by fire services. You receive incident information, alert appropriate resources, and maintain communication with responding crews.

The role requires organized information handling and clear radio communication. Dispatchers must keep incident details current while following established response plans and directions from