Fire Dispatcher: 24/7 Emergency Communications Lead

Emergency Telecommunicator Services; Winterport (ME); On-site; USD 45,000 - 65,000; Full time

Job summary

Emergency Telecommunicator Services in Winterport, Maine, seeks a Fire Dispatcher to coordinate emergency responses. You will receive reports, verify locations, alert stations, and monitor status while maintaining clear radio communication.

Applicants should have a high school diploma or equivalent and comfort with computer systems and maps. The role may require night shifts, overtime, and availability during major incidents.

Qualifications

• High school diploma or equivalent required; some agencies provide entry-level instruction.
• Fire dispatch training or emergency medical dispatch training may be required for certain assignments.
• Applicants should be comfortable with computer systems, maps, and radio communications.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Clear communication

Education

High school diploma or equivalent

Tools

Computer systems

Maps

Job description

Emergency Telecommunicator Services in Winterport, Maine, seeks a Fire Dispatcher to coordinate emergency responses. You will receive reports, verify locations, alert stations, and monitor status while maintaining clear radio communication.

Applicants should have a high school diploma or equivalent and comfort with computer systems and maps. The role may require night shifts, overtime, and availability during major incidents.