Fire Dispatcher - 24/7 Emergency Communications

911 Emergency Communications; Coopers Mills (ME); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications is seeking qualified Fire Dispatchers to coordinate emergency responses from a centralized dispatch hub in Coopers Mills, ME. The role emphasizes precise data handling, rapid radio communication, and adherence to established response plans.

Applicants should possess a high school diploma or equivalent; computer systems proficiency and basic dispatch training are advantageous. Some postings may require fire dispatch certification or EMS-related coursework.

Qualifications

• High school diploma or equivalent is required or strongly preferred.
• Comfort with computer systems, data entry, maps, and radio communication.
• Fire dispatch certification or emergency management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Tools

Computer systems

Job description

911 Emergency Communications is seeking qualified Fire Dispatchers to coordinate emergency responses from a centralized dispatch hub in Coopers Mills, ME. The role emphasizes precise data handling, rapid radio communication, and adherence to established response plans.

Applicants should possess a high school diploma or equivalent; computer systems proficiency and basic dispatch training are advantageous. Some postings may require fire dispatch certification or EMS-related coursework.