Fire Dispatcher — 24/7 Emergency Communications Lead

County Emergency Communications; Waimanalo (HI); On-site; USD 60,000 - 75,000; Full time

Job summary

County Emergency Communications is seeking Fire Dispatchers to coordinate emergency responses from our Waimanalo operations. You will receive incident reports, verify locations, alert appropriate resources, and maintain radio communications with responding crews.

Applicants should have a high school diploma or equivalent, relevant dispatch training if available, and comfort with computer systems and data entry. Flexibility for shift work and on-call coverage may apply.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

County Emergency Communications is seeking Fire Dispatchers to coordinate emergency responses from our Waimanalo operations. You will receive incident reports, verify locations, alert appropriate resources, and maintain radio communications with responding crews.

Applicants should have a high school diploma or equivalent, relevant dispatch training if available, and comfort with computer systems and data entry. Flexibility for shift work and on-call coverage may apply.