Fire Dispatcher — 24/7 Emergency Communications Pro

911 Emergency Communications; Volcano (HI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Volcano, Hawaii is seeking experienced Fire Dispatchers to coordinate emergency responses, receive incident details, alert resources, and maintain continuous radio communication with responding crews.

This role emphasizes accurate data handling, situational awareness, and adherence to established response plans, with shifts that can include overnights, weekends, holidays, and overtime during major incidents.

Qualifications

• High school diploma or GED required.
• Fire dispatch certification or EMT/incident management training may be required for some roles.
• Comfort with radio communication and data entry under pressure.

Responsibilities

• Receive and document reports of fires and emergencies.
• Verify incident locations and dispatch appropriate resources.
• Monitor radio channels and unit status.
• Relay critical information to occupants and responders.
• Record dispatch times and asset movements.

Skills

Radio communication

Accurate data entry

Maps and GIS awareness

Computer systems proficiency

Education

High school diploma or GED

Fire dispatch certification / EM dispatcher training (preferred)

Job description

911 Emergency Communications in Volcano, Hawaii is seeking experienced Fire Dispatchers to coordinate emergency responses, receive incident details, alert resources, and maintain continuous radio communication with responding crews.

This role emphasizes accurate data handling, situational awareness, and adherence to established response plans, with shifts that can include overnights, weekends, holidays, and overtime during major incidents.