Fire Dispatcher in Waikoloa — 24/7 Incident Communications

Emergency Telecommunicator Services; Hilo (HI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Insurance options

Paid leave

Training opportunities

Job summary

Emergency Telecommunicator Services in Waikoloa, HI seeks a Fire Dispatcher to coordinate fire and rescue responses, verify locations, alert units, and maintain radio communications during incidents.

This role requires calm under pressure, accurate data entry, and the ability to work varied shifts including nights, weekends, and holidays. Training and certifications may be required for certain assignments.

Qualifications

• High school diploma or recognized equivalency credential commonly required.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual‑aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma or equivalent

Tools

Radio communication systems

Computer data entry

Job description

Emergency Telecommunicator Services in Waikoloa, HI seeks a Fire Dispatcher to coordinate fire and rescue responses, verify locations, alert units, and maintain radio communications during incidents.

This role requires calm under pressure, accurate data entry, and the ability to work varied shifts including nights, weekends, and holidays. Training and certifications may be required for certain assignments.