Fire Dispatcher: 24/7 Emergency Communications Lead

Emergency Telecommunicator Services; Town of Durand (WI); On-site; USD 48,000 - 62,000; Full time

Job summary

Emergency Telecommunicator Services in Durand, WI invites applications for Fire Dispatcher roles. These positions coordinate fire responses, alert resources, and maintain critical incident communication from a central dispatch facility.

Responsibilities include recording reports, verifying locations, and monitoring status while supporting overnight, weekend, and holiday coverage as needed. A high school diploma is commonly required, with dispatch training or related coursework preferred.

Qualifications

• High school diploma or GED is commonly required.
• Comfort with computer systems, data entry, maps, and radio comms.
• Fire dispatch certification may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access info, and reported risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and updates.

Skills

Clear radio communication

Attention to detail

Information handling

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio communication

Job description

Emergency Telecommunicator Services in Durand, WI invites applications for Fire Dispatcher roles. These positions coordinate fire responses, alert resources, and maintain critical incident communication from a central dispatch facility.

Responsibilities include recording reports, verifying locations, and monitoring status while supporting overnight, weekend, and holiday coverage as needed. A high school diploma is commonly required, with dispatch training or related coursework preferred.