Fire Dispatcher: 24/7 Emergency Communications

Emergency Telecommunicator Services; Town of Ellsworth (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Professional development

Job summary

Emergency Telecommunicator Services in Ellsworth, WI seeks a Fire Dispatcher to coordinate responses, document incidents, and relay critical information. The role involves receiving reports, verifying locations, and alerting resources using established plans and radio systems.

Shifts may include nights, weekends, and overtime during major incidents. Applicants should have a high school diploma, comfort with computers and maps, and strong communication skills.

Qualifications

• A high school diploma or GED is commonly required.
• Comfort with computer systems, maps, and radio communication.
• Fire dispatch certification or EMS training may be required for some roles.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and incident updates.

Skills

Clear communication

Radio communication

Data entry & computer skills

Attention to detail

Education

High school diploma

Tools

Dispatch software

Job description

Emergency Telecommunicator Services in Ellsworth, WI seeks a Fire Dispatcher to coordinate responses, document incidents, and relay critical information. The role involves receiving reports, verifying locations, and alerting resources using established plans and radio systems.

Shifts may include nights, weekends, and overtime during major incidents. Applicants should have a high school diploma, comfort with computers and maps, and strong communication skills.