Fire Dispatcher: 24/7 Emergency Communications Lead

County Emergency Communications; Bluffs (IL); On-site; USD 42,000 - 65,000; Full time

Job summary

County Emergency Communications in Bluffs, IL seeks a Fire Dispatcher to coordinate emergency responses and maintain clear radio communications. The role involves documenting incidents, alerting resources, and updating incident details as responses unfold.

Applicants should be comfortable with computer systems, maps, and data entry. Some positions may require fire or EMS dispatch training and ongoing certifications.

Qualifications

• High school diploma or GED commonly required; some employers offer entry-level instruction.
• Fire dispatch certification or EMS dispatch training may be required for particular assignments.
• Comfort with computer systems, maps, and radio communication is essential.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Education

High school diploma or GED

Tools

Computer systems

Job description

County Emergency Communications in Bluffs, IL seeks a Fire Dispatcher to coordinate emergency responses and maintain clear radio communications. The role involves documenting incidents, alerting resources, and updating incident details as responses unfold.

Applicants should be comfortable with computer systems, maps, and data entry. Some positions may require fire or EMS dispatch training and ongoing certifications.