Fire Dispatcher: 24/7 Emergency Communications

County Emergency Communications

Scales Mound (IL)

On-site

USD 45,000 - 65,000

Full time

5 days ago

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Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications in Scales Mound, IL is seeking qualified Fire Dispatchers to coordinate emergency responses for fires, rescues, and hazardous conditions. The role requires careful data handling, clear radio communication, and adherence to approved response plans.

Dispatchers may work all hours, including overnight shifts, weekends, and holidays, to ensure coverage during major incidents. Applicants should have a high school diploma or GED; fire dispatch and EMS training may be

Qualifications

High school diploma or GED commonly required.
Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
Fire dispatch certification or EMS dispatch training may be required for certain assignments.

Responsibilities

Receive and document reports of fires, rescues, alarms, and hazardous conditions.
Verify incident locations, access information, and reported risks.
Alert stations and dispatch apparatus using approved response assignments.
Monitor radio channels, unit availability, and incident status.
Relay information about occupants, hazards, and changing conditions.
Process requests for additional resources through established procedures.
Coordinate mutual-aid communications when assigned.
Record dispatch times, unit movements, and significant incident updates.