Emergency Fire Dispatcher — Immediate Impact & 24/7 Shifts

911 Emergency Communications; Scales Mound (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Scales Mound, IL seeks a Fire Dispatcher to coordinate responses to fires and emergencies. The role involves taking incident details, alerting resources, and maintaining clear radio communication with responding crews.

Dispatchers must handle information accurately, follow established plans, and stay adaptable for overnight and weekend coverage as incidents require. A high school diploma is commonly required and some agencies offer entry-level instruction.

Qualifications

• High school diploma commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Information management

Clear radio communication

Organizational skills

Education

High school diploma

Tools

Dispatch software

Job description

911 Emergency Communications in Scales Mound, IL seeks a Fire Dispatcher to coordinate responses to fires and emergencies. The role involves taking incident details, alerting resources, and maintaining clear radio communication with responding crews.

Dispatchers must handle information accurately, follow established plans, and stay adaptable for overnight and weekend coverage as incidents require. A high school diploma is commonly required and some agencies offer entry-level instruction.