Fire Dispatcher: 24/7 Emergency Communications

Emergency Telecommunicator Services; Las Cruces (NM); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Las Cruces seeks qualified Fire Dispatchers to coordinate emergency responses, receive and document reports, and relay critical information to responding units. Strong radio discipline and accurate data entry are essential.

Dispatch work may include overnight shifts, weekends, holidays, and overtime during major incidents. A high school diploma is commonly required, and fire dispatch or EMS training may be needed for certain assignments.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification or EMS dispatch training may be required for some assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Attention to detail

Education

High school diploma

Tools

Dispatch software

Job description

Emergency Telecommunicator Services in Las Cruces seeks qualified Fire Dispatchers to coordinate emergency responses, receive and document reports, and relay critical information to responding units. Strong radio discipline and accurate data entry are essential.

Dispatch work may include overnight shifts, weekends, holidays, and overtime during major incidents. A high school diploma is commonly required, and fire dispatch or EMS training may be needed for certain assignments.