Critical Fire Dispatcher — 24/7 Emergency Communications

Emergency Telecommunicator Services; San Cristobal (NM); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime pay

Shift premiums

Job summary

Emergency Telecommunicator Services seeks a Fire Dispatcher in San Cristobal, NM to coordinate responses to fires and emergencies. You will receive incident details, alert resources, and maintain radio communication with responding crews.

The role requires organized information handling, precise data entry, and situational awareness; training is available, with possible certification requirements for specialized assignments.

Qualifications

• High school diploma or GED required; some employers provide training.
• Comfort with computer systems, accurate data entry, maps and radio communication.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Data entry

Radio comms

Maps

Computer skills

Education

High school diploma or GED

Fire dispatch certification / training (preferred)

Tools

Radio dispatch systems

Computer terminals / CAD

Job description

Emergency Telecommunicator Services seeks a Fire Dispatcher in San Cristobal, NM to coordinate responses to fires and emergencies. You will receive incident details, alert resources, and maintain radio communication with responding crews.

The role requires organized information handling, precise data entry, and situational awareness; training is available, with possible certification requirements for specialized assignments.