Fire Dispatcher - 24/7 Emergency Communications

911 Emergency Communications; Lancaster (TX); On-site; USD 48,000 - 60,000; Full time

Job summary

911 Emergency Communications is seeking qualified Fire Dispatchers to join the Lancaster, TX team. The role involves receiving reports, verifying locations, and coordinating with responding crews using approved assignments.

You will monitor radio channels, update incident status, and relay critical information to units in the field. Applicants should be comfortable with computer systems, data entry, maps, and radio communication.

Qualifications

• High school diploma or equivalent commonly required.
• Fire dispatch training or certification may be required for some assignments.
• Comfort with computer systems, data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Communication

Radio operation

Data entry

Maps & GPS

Education

High school diploma

Tools

Fire dispatch software

MS Office

Radio systems

Job description

911 Emergency Communications is seeking qualified Fire Dispatchers to join the Lancaster, TX team. The role involves receiving reports, verifying locations, and coordinating with responding crews using approved assignments.

You will monitor radio channels, update incident status, and relay critical information to units in the field. Applicants should be comfortable with computer systems, data entry, maps, and radio communication.