Fire Dispatcher — 24/7 Emergency Communications

911 Emergency Communications; Etowah (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Overtime & shift premiums

Job summary

911 Emergency Communications in Etowah, NC is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communications during emergencies.

This role requires attention to detail, calm decision-making, and proficiency with computer systems and maps. Shifts may include overnights, weekends, and overtime; some positions may require dispatch certifications.

Qualifications

• High school diploma or equivalency is commonly required.
• Fire dispatch certification or related training may be required for certain assignments.
• Comfort with computer systems, data entry, maps, and radio communication is essential.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Clear communicator

Data entry

Computer skills

Map literacy

Education

High school diploma or GED

Tools

Computer systems

Radio equipment

Maps

Job description

911 Emergency Communications in Etowah, NC is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communications during emergencies.

This role requires attention to detail, calm decision-making, and proficiency with computer systems and maps. Shifts may include overnights, weekends, and overtime; some positions may require dispatch certifications.