Fire Dispatcher: 24/7 Emergency Communications

County Emergency Communications; Dover (DE); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Professional development

Job summary

County Emergency Communications in Harrington, DE is seeking skilled Fire Dispatchers to coordinate responses to fires, rescues, hazardous conditions, and other emergencies. You will receive incident information, assign resources, and maintain contact with responding crews.

The role requires calm, organized handling of data, clear radio communication, and strict adherence to protocols. Candidates should be prepared for shift work, including nights, weekends, and holidays as incidents arise.

Qualifications

• High school diploma or GED required; dispatch certification may be required for some roles.
• Ability to operate computer systems, enter data accurately, and use maps.
• Experience with radio communications and dispatch procedures is advantageous.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Computer literacy

Education

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Incident-management coursework

Tools

Radio systems

Dispatch software

Job description

County Emergency Communications in Harrington, DE is seeking skilled Fire Dispatchers to coordinate responses to fires, rescues, hazardous conditions, and other emergencies. You will receive incident information, assign resources, and maintain contact with responding crews.

The role requires calm, organized handling of data, clear radio communication, and strict adherence to protocols. Candidates should be prepared for shift work, including nights, weekends, and holidays as incidents arise.