Emergency Fire Dispatcher - 24/7 Critical Communications

Emergency Telecommunicator Services; Port Penn (DE); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services in Port Penn, DE, seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communications with responding crews.

This role requires organized information handling, clear radio communication, and adherence to established response plans. Evening, overnight, and weekend shifts are common, with overtime as needed during major incidents.

Qualifications

• High school diploma or GED required.
• Experience with fire communications training preferred.
• Comfort with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Data entry accuracy

Computer systems proficiency

Map reading

Education

High school diploma or GED

Tools

Dispatch software

Job description

Emergency Telecommunicator Services in Port Penn, DE, seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communications with responding crews.

This role requires organized information handling, clear radio communication, and adherence to established response plans. Evening, overnight, and weekend shifts are common, with overtime as needed during major incidents.