Fire Dispatch Specialist: Rapid Incident Coordination

911 Emergency Communications; Smyrna (TN); On-site; USD 42,000 - 52,000; Full time

Job summary

911 Emergency Communications in Smyrna, TN, seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews in a fast-paced environment.

The role requires organized information handling, clear radio communication, and the ability to follow established response plans. Fire dispatch certification or EMS dispatch training may be required for certain assignments.

Qualifications

• High school diploma or equivalent required.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.
• Comfort with computer systems, maps, and radio communication.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry accuracy

Map reading

Computer systems familiarity

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Smyrna, TN, seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews in a fast-paced environment.

The role requires organized information handling, clear radio communication, and the ability to follow established response plans. Fire dispatch certification or EMS dispatch training may be required for certain assignments.