Fire Dispatch Specialist — Critical Incident Coordination

County Emergency Communications; Chattanooga (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Professional development

Job summary

County Emergency Communications in Guild, TN is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain radio communications with responding crews.

This role requires precise data entry, strong communication, and the ability to work in shifts that may include overnights, weekends, and holidays. Training and certifications may be required for specific postings.

Qualifications

• High school diploma or GED commonly required.
• Some employers offer entry-level instruction.
• Fire dispatch or EMS dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organized information handling

Clear radio communication

Computer systems familiarity

Education

High school diploma or GED

Job description

County Emergency Communications in Guild, TN is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain radio communications with responding crews.

This role requires precise data entry, strong communication, and the ability to work in shifts that may include overnights, weekends, and holidays. Training and certifications may be required for specific postings.