Fire Dispatch Specialist - Pittsburgh Emergency Ops

Emergency Telecommunicator Services; Pittsburgh (Allegheny County); On-site; USD 40,000 - 70,000; Full time

Job summary

Pittsburgh Fire Dispatcher role within Emergency Telecommunicator Services supports coordinated response to fires, rescues, and hazards. You receive incident information, alert resources, and maintain contact with responding crews via radio and computer systems.

The role requires strong organizational skills, attention to detail, and the ability to follow established response plans. Training and certifications may be required for specialized assignments; overtime and shift variations are common.

Qualifications

• A high school diploma or recognized equivalency is commonly required.
• Some employers provide entry-level instruction; others seek trained dispatchers.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards
• Verify incident locations, access information, and risks
• Alert stations and dispatch apparatus using approved assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Maps

Computer literacy

Education

High school diploma or equivalent

Job description

Pittsburgh Fire Dispatcher role within Emergency Telecommunicator Services supports coordinated response to fires, rescues, and hazards. You receive incident information, alert resources, and maintain contact with responding crews via radio and computer systems.

The role requires strong organizational skills, attention to detail, and the ability to follow established response plans. Training and certifications may be required for specialized assignments; overtime and shift variations are common.