Fire Dispatch Specialist — Lead Emergency Communications

911 Emergency Communications; Mountain View CDP (HI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Mountain View, HI, seeks fire dispatchers to coordinate responses to fires, rescues, hazardous conditions, and other emergencies. The role emphasizes accurate data handling and clear radio communication.

Dispatchers must verify incident details, alert appropriate stations, monitor status, and maintain incident records. Certification or EMS dispatch training may be required for specific assignments; overtime and night shifts are common.

Qualifications

• High school diploma or GED required; some employers require fire dispatch training.
• Comfort with computer systems, maps, and radio communication.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Organizational skills

Radio communication

Data entry accuracy

Computer systems

Maps interpretation

Education

High school diploma or GED

Job description

911 Emergency Communications in Mountain View, HI, seeks fire dispatchers to coordinate responses to fires, rescues, hazardous conditions, and other emergencies. The role emphasizes accurate data handling and clear radio communication.

Dispatchers must verify incident details, alert appropriate stations, monitor status, and maintain incident records. Certification or EMS dispatch training may be required for specific assignments; overtime and night shifts are common.