Fire Dispatch Specialist: Fast-Paced Emergency Communications

911 Emergency Communications; New Salisbury (IN); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in New Salisbury, IN seeks a dedicated Fire Dispatcher to coordinate responses to fires, rescues and hazardous conditions. You’ll receive incident information, alert resources, and maintain radio communications with responding crews.

A high school diploma is commonly required; candidates should be comfortable with computer systems, maps, and radio operations, with potential training for fire dispatch certification as needed.

Qualifications

• A high school diploma or recognized equivalency required.
• Some employers provide entry-level instruction for new dispatchers.
• Comfort with computer systems, data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and reported risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant updates.

Skills

Organizational skills

Radio communication

Attention to detail

Multitasking

Education

High school diploma

Tools

Computer systems

Radio dispatch software

Maps basics

Job description

911 Emergency Communications in New Salisbury, IN seeks a dedicated Fire Dispatcher to coordinate responses to fires, rescues and hazardous conditions. You’ll receive incident information, alert resources, and maintain radio communications with responding crews.

A high school diploma is commonly required; candidates should be comfortable with computer systems, maps, and radio operations, with potential training for fire dispatch certification as needed.