24/7 Fire Dispatch Specialist

911 Emergency Communications; South Bend (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

911 Emergency Communications in South Bend, IN seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communications with responding crews.

The role requires organized information handling, clear radio communication, and adherence to established response plans; certification or training in fire dispatch or EMS may be required for certain assignments.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Data entry

Radio communication

Maps interpretation

Computer systems familiarity

Education

High school diploma or GED

Fire dispatch training or related coursework

Job description

911 Emergency Communications in South Bend, IN seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communications with responding crews.

The role requires organized information handling, clear radio communication, and adherence to established response plans; certification or training in fire dispatch or EMS may be required for certain assignments.