Fire Dispatcher: 24/7 Real-Time Incident Communications

Emergency Telecommunicator Services; North Salem (IN); On-site; USD 40,000 - 65,000; Full time

Job summary

Emergency Telecommunicator Services in North Salem, IN, is seeking a dedicated Fire Dispatcher to coordinate emergency responses, log incident details, and maintain clear communication with responding crews. The role emphasizes accurate data entry, radio discipline, and adherence to established response plans while supporting various shifts, including nights and weekends.

Training and certifications may be required or preferred depending on the assignment.

Qualifications

• A high school diploma or equivalent is commonly required.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.
• Applicants should be comfortable with computer systems, data entry, maps and radio communication.
• EMD training or incident-management coursework may be required for some postings.

Responsibilities

• Receive and document reports of fires, rescues, alarms and hazards.
• Verify incident locations, access info and risks.
• Alert stations and dispatch units using approved assignments.
• Monitor radio channels, unit status and incident progress.
• Relay information about occupants, hazards and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements and significant updates.

Skills

Data entry

Radio communication

Maps reading

Organizational skills

Education

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Job description

Emergency Telecommunicator Services in North Salem, IN, is seeking a dedicated Fire Dispatcher to coordinate emergency responses, log incident details, and maintain clear communication with responding crews. The role emphasizes accurate data entry, radio discipline, and adherence to established response plans while supporting various shifts, including nights and weekends.

Training and certifications may be required or preferred depending on the assignment.