Fire Dispatch Specialist – Emergency Response Coordinator

Emergency Telecommunicator Services; Town of Aurelius (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Cayuga, NY seeks Fire Dispatcher to coordinate emergency responses, relay critical information, and manage incident communications. Duties include receiving reports, verifying locations, alerting units, and maintaining status updates across channels.

Ideal candidates have a high school diploma, comfort with computers and data entry, and may require fire dispatch or EMS dispatch training for specific roles. Availability for varied shifts is common.

Qualifications

• High school diploma or equivalent required; some employers provide entry-level instruction.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Data entry accuracy

Computer systems literacy

Maps proficiency

Education

High School Diploma or Equivalent

Tools

Radio equipment

CAD software

Job description

Emergency Telecommunicator Services in Cayuga, NY seeks Fire Dispatcher to coordinate emergency responses, relay critical information, and manage incident communications. Duties include receiving reports, verifying locations, alerting units, and maintaining status updates across channels.

Ideal candidates have a high school diploma, comfort with computers and data entry, and may require fire dispatch or EMS dispatch training for specific roles. Availability for varied shifts is common.