Fire Dispatch Operator: Rapid Incident Communications

Emergency Telecommunicator Services; Cayuga (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

Emergency Telecommunicator Services in Cayuga, IN is seeking Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain communication with responding crews.

A high school diploma is commonly required; applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. The role may involve overnight shifts, weekends, holidays, overtime during major incidents.

Qualifications

• High school diploma or GED required; some employers provide entry-level instruction.
• Fire dispatch training or incident-management coursework may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Record dispatch times, unit movements, and significant incident updates.
• Coordinate mutual-aid communications when assigned.
• Process requests for additional resources through established procedures.

Skills

Information management

Radio communication

Data entry

Maps

Computer systems

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Cayuga, IN is seeking Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain communication with responding crews.

A high school diploma is commonly required; applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. The role may involve overnight shifts, weekends, holidays, overtime during major incidents.