Fire Dispatch Specialist — Emergency Communications Pro

Emergency Telecommunicator Services; North Carolina; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Deep Gap, NC seeks dedicated fire dispatchers to coordinate responses, verify incident details, and maintain clear radio communications. The role supports orderly incident management and requires accuracy under pressure.

Applicants should be comfortable with computer systems, maps, and data entry; fire dispatch certification or EMS dispatch training may be required for certain assignments. Work may involve shift work and on-call coverage.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Communication

Data entry

Radio procedures

Education

High school diploma

Tools

Computer systems

Maps

Job description

Emergency Telecommunicator Services in Deep Gap, NC seeks dedicated fire dispatchers to coordinate responses, verify incident details, and maintain clear radio communications. The role supports orderly incident management and requires accuracy under pressure.

Applicants should be comfortable with computer systems, maps, and data entry; fire dispatch certification or EMS dispatch training may be required for certain assignments. Work may involve shift work and on-call coverage.