Critical Fire Dispatcher: Lead Emergency Communications

Emergency Telecommunicator Services; Kokomo (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services seeks a Fire Dispatcher in Kokomo, IN to coordinate responses to fires, rescues, and hazards. You will receive incident details, alert units, and maintain communications with responding crews using established procedures.

The role requires strong organization, radio communication skills, and reliable data entry. Training in fire dispatch and EMS dispatch may be required for certain assignments; shifts can include nights, weekends, and overtime.

Qualifications

• High school diploma or GED required or equivalent.
• Comfort with computer systems, accurate data entry, maps, and radio comms.
• Fire dispatch certification or EMS dispatch training may be required.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels and incident status.
• Relay information about occupants, hazards, and conditions.
• Process requests for additional resources per procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and unit movements.

Skills

Radio communication

Data entry

Records management

Stress management

Education

High school diploma

Fire dispatch training

EMD training

Tools

Dispatch software

GIS maps

Job description

Emergency Telecommunicator Services seeks a Fire Dispatcher in Kokomo, IN to coordinate responses to fires, rescues, and hazards. You will receive incident details, alert units, and maintain communications with responding crews using established procedures.

The role requires strong organization, radio communication skills, and reliable data entry. Training in fire dispatch and EMS dispatch may be required for certain assignments; shifts can include nights, weekends, and overtime.