Fire Dispatch Specialist - 24/7 Ops & Overtime

911 Emergency Communications; Clarks Mills (PA); On-site; USD 40,000 - 60,000; Full time

Job summary

911 Emergency Communications is seeking a dispatcher to receive and document reports of fires, rescues, alarms, and hazardous conditions. You will verify incident locations, alert stations, and dispatch apparatus while monitoring radio channels and incident status.

Applicants should be comfortable with computer systems, data entry, maps, and radio communication. Some assignments may require fire dispatch certification or emergency medical dispatch training.

Qualifications

• High school diploma or GED commonly required; some employers provide entry-level instruction.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.
• Incident-management coursework may be required for specific roles.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Incident-management coursework

Job description

911 Emergency Communications is seeking a dispatcher to receive and document reports of fires, rescues, alarms, and hazardous conditions. You will verify incident locations, alert stations, and dispatch apparatus while monitoring radio channels and incident status.

Applicants should be comfortable with computer systems, data entry, maps, and radio communication. Some assignments may require fire dispatch certification or emergency medical dispatch training.