Fire Dispatch Specialist - 24/7 Emergency Communications

Emergency Telecommunicator Services; Mill Creek (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage or retirement plans

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Mill Creek, PA is seeking Fire Dispatcher opportunities to coordinate responses to fires, rescues, hazards and other emergencies. Dispatchers receive incident information, alert resources, and maintain contact with responding crews.

This role requires organized information handling, precise data entry, and clear radio communication. Fire dispatchers may work all hours, including overnight, weekends, and holidays, depending on staffing and incident demand.

Qualifications

• A high school diploma or GED is commonly required.
• Fire dispatch certification or related coursework may be required.
• Comfort with computer systems, maps, and radio communication.
• Ability to remain calm under pressure.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and conditions.
• Process requests for additional resources.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and significant updates.

Skills

Radio communication

Data entry

Multitasking

Attention to detail

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Mill Creek, PA is seeking Fire Dispatcher opportunities to coordinate responses to fires, rescues, hazards and other emergencies. Dispatchers receive incident information, alert resources, and maintain contact with responding crews.

This role requires organized information handling, precise data entry, and clear radio communication. Fire dispatchers may work all hours, including overnight, weekends, and holidays, depending on staffing and incident demand.