Fire Dispatch Specialist — 24/7 Emergency Response

911 Emergency Communications; Piñon (NM); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee support services

Professional development

Job summary

911 Emergency Communications in Pinon, NM seeks a Fire Dispatcher to coordinate emergency responses, document incidents, and relay critical information to responding units. The role requires strong radio communication, data entry accuracy, and the ability to follow established response plans.

Dispatchers may work varied shifts, including nights and weekends, with on-site operations at a fire communications center.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Data entry

Radio communication

Maps

Computer literacy

Education

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Incident-management coursework

Job description

911 Emergency Communications in Pinon, NM seeks a Fire Dispatcher to coordinate emergency responses, document incidents, and relay critical information to responding units. The role requires strong radio communication, data entry accuracy, and the ability to follow established response plans.

Dispatchers may work varied shifts, including nights and weekends, with on-site operations at a fire communications center.