Fire Dispatch Operator-Critical Emergency Communications

Emergency Telecommunicator Services; Town of Rice Lake (WI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime premium

Job summary

Emergency Telecommunicator Services seeks a Fire Dispatcher in Rice Lake, Wisconsin. Responsibilities include receiving and documenting fires and hazards, verifying locations, alerting stations, and monitoring radio and incident status.

Candidates should be proficient with computer systems, data entry, maps, and radio communications. Entry-level training may be provided, with specialized certifications possibly required for certain assignments.

Qualifications

• High school diploma or GED commonly required; some employers provide entry-level instruction.
• Applicants should be comfortable with computer systems, data entry, maps, and radio.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Information handling

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services seeks a Fire Dispatcher in Rice Lake, Wisconsin. Responsibilities include receiving and documenting fires and hazards, verifying locations, alerting stations, and monitoring radio and incident status.

Candidates should be proficient with computer systems, data entry, maps, and radio communications. Entry-level training may be provided, with specialized certifications possibly required for certain assignments.