Fire Dispatch & Emergency Communications Specialist

911 Emergency Communications; Erwin (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Erwin, TN is looking for dedicated Fire Dispatchers to coordinate emergency responses, manage incident details, and support field crews. The role requires precise data entry, strong radio communication, and adherence to response plans in a high-stress environment.

Responsibilities include verifying locations, alerting units, and coordinating mutual aid while maintaining logbooks and incident updates.

Qualifications

• High school diploma or GED is commonly required.
• Some employers provide entry-level instruction.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Attention to detail

Education

High school diploma or GED

Fire dispatch training

Tools

Computer systems

Job description

911 Emergency Communications in Erwin, TN is looking for dedicated Fire Dispatchers to coordinate emergency responses, manage incident details, and support field crews. The role requires precise data entry, strong radio communication, and adherence to response plans in a high-stress environment.

Responsibilities include verifying locations, alerting units, and coordinating mutual aid while maintaining logbooks and incident updates.