Fire Dispatch & Communications Specialist (24/7 Shifts)

County Emergency Communications; Deltona (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee‑support services

Professional development

Job summary

County Emergency Communications in Florida is seeking a dispatcher for fire and emergency communications operations. The role involves receiving reports of fires and hazards, verifying locations, alerting stations, and coordinating dispatch across units and mutual aid partners.

The position requires comfort with computer systems, data entry accuracy, maps, and radio communications. Several assignments may include night or weekend shifts; background checks and ongoing training are part of the job.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction or hire experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or EMS/incident-management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual‑aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Data entry

Radio communication

Map reading

Attention to detail

Education

High school diploma or GED

Tools

Computer systems

Radio dispatch software

Maps

Job description

County Emergency Communications in Florida is seeking a dispatcher for fire and emergency communications operations. The role involves receiving reports of fires and hazards, verifying locations, alerting stations, and coordinating dispatch across units and mutual aid partners.

The position requires comfort with computer systems, data entry accuracy, maps, and radio communications. Several assignments may include night or weekend shifts; background checks and ongoing training are part of the job.