Fire Dispatch & Communications Specialist

911 Emergency Communications; Richmond (VA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Richmond, VA seeks Fire Dispatcher opportunities to coordinate responses to fires, rescues, and hazardous situations. Dispatchers receive incident information, alert resources, and maintain radio communication with responding crews.

Role requires organized information handling, attention to detail, and ability to follow established response plans. Dispatchers may work off-hours, including nights, weekends, and holidays, to ensure emergency coverage.

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Comfort with computers, data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High School Diploma or equivalent

Job description

911 Emergency Communications in Richmond, VA seeks Fire Dispatcher opportunities to coordinate responses to fires, rescues, and hazardous situations. Dispatchers receive incident information, alert resources, and maintain radio communication with responding crews.

Role requires organized information handling, attention to detail, and ability to follow established response plans. Dispatchers may work off-hours, including nights, weekends, and holidays, to ensure emergency coverage.