Fire Dispatch & Communications Specialist

911 Emergency Communications; Lawton (ND); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime and shift premiums

Job summary

911 Emergency Communications in Lawton, ND seeks a Fire Dispatcher to coordinate responses, document incidents, and maintain radio discipline. The role requires clear communication, strong data entry, and the ability to follow established plans under pressure.

Responsibilities include receiving reports, verifying locations, alerting units, and coordinating mutual aid. Applicants should have a high school diploma and be comfortable with computer systems and maps.

Qualifications

• High school diploma or GED commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers.
• Comfort with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Data entry accuracy

Radio communication

Maps reading

Calm under pressure

Education

High school diploma or GED

Tools

Computer systems

Dispatch software

Job description

911 Emergency Communications in Lawton, ND seeks a Fire Dispatcher to coordinate responses, document incidents, and maintain radio discipline. The role requires clear communication, strong data entry, and the ability to follow established plans under pressure.

Responsibilities include receiving reports, verifying locations, alerting units, and coordinating mutual aid. Applicants should have a high school diploma and be comfortable with computer systems and maps.