24/7 Fire Communications Dispatcher

Emergency Telecommunicator Services; Mapleton Township (ND); On-site; USD 40,000 - 60,000; Full time

Job summary

Emergency Telecommunicator Services in Mapleton, ND is seeking a Fire Dispatch Operator to receive and document reports of fires, rescues, alarms, and hazards. You will verify incident locations, alert stations, dispatch apparatus, and monitor radio channels and unit status.

Applicants should have a high school diploma or GED, be comfortable with computer systems and data entry, maps, and radio communications. Some positions may require fire dispatch certification or EMT training.

Qualifications

• High school diploma or GED required; some positions may require fire dispatch training or related coursework.
• Proficiency with computers, maps, and radio communication is expected.
• Experience with dispatch procedures and emergency reporting is a plus.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Map reading

Computer systems

Education

High school diploma or GED

Tools

Dispatch software

Job description

Emergency Telecommunicator Services in Mapleton, ND is seeking a Fire Dispatch Operator to receive and document reports of fires, rescues, alarms, and hazards. You will verify incident locations, alert stations, dispatch apparatus, and monitor radio channels and unit status.

Applicants should have a high school diploma or GED, be comfortable with computer systems and data entry, maps, and radio communications. Some positions may require fire dispatch certification or EMT training.