Fire & Contents Restoration Field Supervisor—Lead & Grow

Neighborly Company and its affiliates; Greenville (SC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Employer-paid IICRC Certifications &\u

Continuing Education

Career Growth & Advancement

Job summary

Rainbow Restoration in Greenville, SC is seeking a Fire & Contents Field Supervisor to oversee fire and restoration projects, assist technicians, and lead field operations with a hands-on approach and strong coordination.

This role combines technician oversight with project management, ensuring timely, professional outcomes while maintaining safety and quality standards in every task.

Qualifications

• Prior fire, contents, moving, restoration, or mitigation experience preferred.
• Contents estimating experience preferred.
• Leadership or crew lead experience preferred.
• Strong work ethic with a willingness to lead by example in the field.
• Positive attitude with strong customer service and communication skills.
• Ability to multi-task and problem solve in fast-paced environments.
• Comfortable supervising technicians while also performing hands-on work.
• Eagerness to continue learning and growing within the Restoration Industry.
• Available for full-time work with overtime and on-call rotations.

Responsibilities

• Lead and assist Fire & Contents Technicians on residential and commercial restoration projects.
• Oversee contents pack-outs, furniture moving, inventory documentation, cleaning processes, and contents manipulation on job sites.
• Carefully handle, pack, move, and transport customer contents and furniture to prevent damage.
• Perform and supervise smoke residue cleaning from contents and structures.
• Assist with job site setup, cleanliness, organization, and post-job cleaning.
• Photograph, identify, label, and inventory contents accurately.
• Communicate professionally with customers, adjusters, vendors, and team members regarding job progress and expectations.
• Help coordinate schedules and ensure jobs are completed in a timely manner.
• Maintain timely documentation, job notes, and communication updates.
• Support field operations and step into technician responsibilities as needed.
• Assist with contents estimating and scope documentation when applicable.
• Ensure company equipment, vehicles, and supplies remain clean, maintained, and operational.
• Follow IICRC standards and company restoration processes on all projects.
• Participate in overtime, emergency response, and on-call rotations as needed.
• Perform additional duties and cross-training opportunities within restoration services.

Skills

Leadership

Customer service

Communication

Valid Driver’s License

Multi-tasking

Job description

Rainbow Restoration in Greenville, SC is seeking a Fire & Contents Field Supervisor to oversee fire and restoration projects, assist technicians, and lead field operations with a hands-on approach and strong coordination.

This role combines technician oversight with project management, ensuring timely, professional outcomes while maintaining safety and quality standards in every task.