Fire Content Restoration Lead

IICRC; Minnetonka (MN); Hybrid; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Paid time off

Profit sharing

Training & development

Vision insurance

401(k) matching

Dental insurance

Job summary

SERVPRO of Minnetonka / Team Clemente is seeking a Fire Contents Restoration Lead to join our growing team. This hands-on leadership role focuses on fire and smoke contents cleaning, pack-outs, restoration, deodorization, and pack-backs, guiding technicians and coordinating daily contents activities.

You will maintain quality standards and ensure customers' belongings are handled with care throughout the restoration process, while training staff and communicating professionally with customers

Qualifications

• Experience in fire restoration or contents cleaning preferred.
• Leadership or crew-lead experience preferred.
• Strong attention to detail and organizational skills.
• Excellent customer service and communication skills.
• Ability to work independently and lead a team.
• Valid driver's license.
• Ability to lift 50 lbs regularly and up to 100 lbs with assistance.
• Ability to work in attics, crawl spaces, at heights, and in other challenging environments.
• IICRC or restoration industry experience is a plus.

Responsibilities

• Lead and assist with fire and smoke contents cleaning and restoration.
• Coordinate pack-outs, cleaning, storage, and pack-backs.
• Evaluate contents and determine cleaning methods.
• Train and provide direction to content technicians.
• Complete inventory, photos, and job documentation.
• Perform deodorization and odor-control procedures.
• Monitor quality, organization, and project progress.
• Communicate with customers and management.
• Maintain a clean, safe, and organized jobsite.

Skills

Fire restoration

Contents cleaning

Leadership

Customer service

Communication

Independent work

Driver's license

Lifting 50-100 lbs

Physical endurance

IICRC experience

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Vision insurance
• 401(k) matching
• Dental insurance

Fire Contents Restoration Lead

SERVPRO of Minnetonka / Team Clemente

SERVPRO of Minnetonka / Team Clemente is a growing restoration company looking for a Fire Contents Restoration Lead to join our team.

This is a hands-on lead position specializing in fire and smoke contents cleaning, pack-outs, restoration, deodorization, and pack-backs. You will help lead technicians, coordinate daily contents activities, maintain quality standards, and ensure customers' belongings are handled with care throughout the restoration process.

What You'll Do

Lead and assist with fire and smoke contents cleaning and restoration.

• Lead and assist with fire and smoke contents cleaning and restoration.
• Coordinate and perform pack-outs, cleaning, storage, and pack-backs.
• Evaluate contents and determine appropriate cleaning methods.
• Train and provide direction to content technicians.
• Complete detailed inventory, photos, and job documentation.
• Perform deodorization and odor-control procedures.
• Monitor quality, organization, and project progress.
• Communicate professionally with customers and management.
• Maintain a clean, safe, and organized jobsite.

What We're Looking For

• Experience in fire restoration, contents cleaning, professional cleaning, or a related field preferred.
• Leadership or crew-lead experience preferred.
• Strong attention to detail and organizational skills.
• Excellent customer service and communication skills.
• Ability to work independently and lead a team.
• Valid driver's license.
• Ability to lift 50 lbs. regularly and up to 100 lbs. with assistance.
• Ability to work in attics, crawl spaces, at heights, and in other challenging environments.
• IICRC or restoration industry experience is a plus!

Compensation & Benefits

• $25-$30/hour, based on experience and qualifications
• Medical, dental & vision insurance 50% employer sponsored for employee + family
• 100% employer-paid short- and long-term disability
• Life insurance
• Paid Time Off
• 401(k) with company match
• Training and opportunities for advancement

We believe restoration is about more than cleaning property; it's about helping people through difficult moments. If you're looking for a hands-on leadership role where your work makes a difference and you can grow with a great team, we'd love to meet you!