Fire Communications Dispatcher — Critical Incident Support

Emergency Telecommunicator Services; Dyersburg (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services is seeking fire dispatchers to coordinate responses for fires, rescues, and hazardous situations in Dyersburg. You will handle incident details, alert appropriate resources, and maintain communications with responding crews from a dedicated dispatch station.

A high school diploma or equivalent is commonly required. Experience with computer systems, maps, and radio communication is valued, and some positions may require fire dispatch or EMS training.

Qualifications

• High school diploma or equivalent required; some agencies offer entry-level instruction.
• Applicants should be comfortable with computer systems, maps, and radio communication.
• Fire dispatch certification or related training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Information management

Data entry accuracy

Education

High school diploma or equivalent

Tools

Computer systems

Dispatch software

Job description

Emergency Telecommunicator Services is seeking fire dispatchers to coordinate responses for fires, rescues, and hazardous situations in Dyersburg. You will handle incident details, alert appropriate resources, and maintain communications with responding crews from a dedicated dispatch station.

A high school diploma or equivalent is commonly required. Experience with computer systems, maps, and radio communication is valued, and some positions may require fire dispatch or EMS training.