Fire Communications Dispatcher — 24/7 Incident Response

911 Emergency Communications; Napier (WV); On-site; USD 40,000 - 60,000; Full time

Job summary

Napier, WV-based 911 Emergency Communications is seeking fire dispatchers to coordinate responses to fires, rescues and hazardous conditions. You will receive incident information, verify locations, alert units, and maintain radio communications with responding crews.

This role requires calm under pressure, precise data entry, map literacy, and the ability to follow established procedures and directions from authorized personnel. Training and certifications may be provided where needed.

Qualifications

• High school diploma or GED required.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.
• Comfort with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or GED

Job description

Napier, WV-based 911 Emergency Communications is seeking fire dispatchers to coordinate responses to fires, rescues and hazardous conditions. You will receive incident information, verify locations, alert units, and maintain radio communications with responding crews.

This role requires calm under pressure, precise data entry, map literacy, and the ability to follow established procedures and directions from authorized personnel. Training and certifications may be provided where needed.