Fire Communications Dispatcher — Crisis Response Pro

911 Emergency Communications; Panna Maria (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

911 Emergency Communications in Texas is seeking dedicated Fire Dispatchers to coordinate emergency responses, relay critical information, and maintain accurate incident records from a central communications hub in Panna Maria, TX.

The role requires strong data entry, radio communication, and adherence to established response plans. Fire dispatch certification or EMS dispatch training may be required for some assignments and scheduling may include nights, weekends, and holidays.

Qualifications

• High school diploma or GED is commonly required.
• Fire dispatch certification or EMS dispatch training may be required for some assignments.
• Applicants should be comfortable with computer systems, data entry, maps and radio communication.
• Background screening and pre-employment evaluations are typical requirements.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Incident-management coursework

Job description

911 Emergency Communications in Texas is seeking dedicated Fire Dispatchers to coordinate emergency responses, relay critical information, and maintain accurate incident records from a central communications hub in Panna Maria, TX.

The role requires strong data entry, radio communication, and adherence to established response plans. Fire dispatch certification or EMS dispatch training may be required for some assignments and scheduling may include nights, weekends, and holidays.